Troubleshooting Sub Collection URLs Redirecting to Parent Collection in Shopify

Hello team, I'm facing an issue with sub collection URLs. I want to create sub collection URLs with the parent collection name. I changed the URL with href="/collections/{{ link.handle }}/{{ childlink.handle }}", and when I hover over it, the correct URL appears. However, when I click on it, it redirects to the parent URL without any created redirect URL. The store URL of my child theme is In the skincare collection, the sub-menu for sunscreen URLs is working correctly, but for others, it redirects to the parent collection. Could you help me?

Reasons and Causes

The problem you are facing with sub collection URLs redirecting to the parent collection can have several reasons. One common cause is a misconfiguration in the theme files or incorrect URL handling. It could be due to a conflict in the code logic or a bug within the theme that is not correctly routing the URLs.

Guide to Solve the Problem

To fully solve the issue of sub collection URLs redirecting to the parent collection, follow these steps:

  1. Check Theme Files: Inspect the theme files and look for any instances where the URLs are being handled or redirected. Make sure the code snippet you provided is correctly implemented and there are no conflicts with other scripts.

  2. URL Structure: Verify the URL structure in the theme settings or Shopify admin panel. Ensure that the URLs are set up correctly with the parent collection name included in the sub collection URLs.

  3. Clear Cache: Clear the cache in your browser and Shopify to ensure you are not viewing a cached version that might be causing the redirect issue.

  4. Test Different Browsers: Try accessing the sub collection URLs on different browsers to see if the issue is browser-specific.

  5. Contact Support: If the problem persists, reach out to Shopify support or consult with a developer who is experienced with Shopify themes to investigate further.

Questions and Answers

Q: Why are some sub collection URLs redirecting to the parent collection?

A: This could be due to a misconfiguration in the theme files or a bug that is not correctly handling the URLs.

Q: How can I fix sub collection URLs redirecting issue?

A: Follow the troubleshooting steps outlined in the guide above to resolve the problem.

Q: Is there a way to prevent sub collection URLs from redirecting to the parent collection in the future?

A: Updating the theme files, checking for conflicts, and ensuring proper URL structure can help avoid similar issues in the future.

This detailed guide should assist you in troubleshooting and resolving the problem with sub collection URLs redirecting to the parent collection. If you require further assistance, feel free to reach out for help.