Optimizing Delivery Fee Configuration for Subscription Plans

Reason and Cause

The problem mentioned in the above topic, where the delivery fee is not applying correctly for subscription plans, arises due to the way the delivery fee is configured based on the order total rather than the 'Per Delivery Cost.' This issue commonly occurs when eCommerce platforms have limited options for customizing delivery fees based on different parameters.

Guide to Solve the Problem

To configure the delivery fee based on the 'Per Delivery Cost' rather than the order total, you can follow these steps:

  1. Identify the Specific ZIP Codes: Ensure that you have a clear list of the ZIP codes eligible for local delivery.

  2. Determine the Per Delivery Cost: Calculate the delivery cost per delivery for each subscription plan.

  3. Update Delivery Fee Rules: Modify the delivery fee settings in your eCommerce platform to apply the $2 delivery fee for orders with a 'Per Delivery Cost' less than $15.

  4. Testing and Adjustments: Test the changes by placing orders with different subscription plans to verify if the delivery fee is applied correctly.

  5. Monitor and Optimize: Regularly monitor the delivery fee calculations and make adjustments if needed to ensure accurate charging.

Questions and Answers

Q: Is there a way to automate the calculation of the 'Per Delivery Cost'?

A: Depending on your eCommerce platform, you may be able to automate the calculation by setting up specific rules or scripts.

Q: How can I communicate the updated delivery fee structure to customers?

A: Provide clear information on your website and during the checkout process about the revised delivery fee policy for different subscription plans.

Q: What are the benefits of configuring delivery fees based on 'Per Delivery Cost'?

A: By aligning the delivery fee with the actual cost per delivery, you can ensure fair and accurate charges for your customers while maintaining transparency.

In conclusion, by adjusting your delivery fee configuration to consider the 'Per Delivery Cost' rather than the order total, you can provide a more customized and streamlined experience for your subscription-based customers.