How to Resolve Payout Confirmation Errors on Shopify: A Complete Guide

Setting up your payouts confirmation on Shopify can sometimes be a tricky process. Encountering a confirmation payout error can be frustrating, especially after you have tried multiple times with no success. In this blog post, we'll delve into the potential reasons behind this error, offer a detailed guide to help you resolve the issue, and answer some common questions related to setting up payout confirmations. Let's ensure you have a seamless experience with Shopify's payment system.

Reasons and Causes of Payout Confirmation Error

There are various reasons why you may be encountering a payout confirmation error on Shopify. Understanding these potential causes can help you troubleshoot the issue more effectively:

  1. Incorrect Banking Information: One of the primary reasons for payout errors is entering incorrect banking details. Ensure that the account number, routing number, and other required details are accurate.

  2. Delayed Bank Verification: Banks may take longer than expected to verify your account details. This can cause a delay in the confirmation process.

  3. Pending Verification Documents: Shopify may require additional documents for verification. If you haven't submitted these documents or if there are discrepancies in the provided information, it can lead to confirmation errors.

  4. Mismatched Account Information: Ensure that the information provided in Shopify matches exactly with the records at your bank. Any mismatch can lead to confirmation issues.

  5. Technical Glitches: Sometimes, technical errors on Shopify's end or network issues can cause payout confirmation errors. This could be a temporary issue that resolves itself but may require further investigation.

  6. Region-Specific Restrictions: Some regions may have specific regulatory restrictions that affect the payout process. Ensure that your region is supported and that there are no regional limitations impacting your payouts.

Guide to Fully Solve Payout Confirmation Error

Follow this step-by-step guide to troubleshoot and solve your payout confirmation error. We'll ensure every aspect is covered for a smooth setup.

Step 1: Verify Banking Information

Double-check the banking details you have entered in your Shopify account:

  1. Navigate to Settings > Payments in your Shopify Admin.
  2. Under Payouts, verify your bank details including account number and routing number.
  3. Cross-reference these details with your bank statement to ensure accuracy.

Step 2: Resubmit Verification Documents

  1. Shopify may require documentation for verification purposes. Go to Settings > Payments, and find any pending document requests.
  2. Ensure that all submitted documents (such as a government-issued ID, business license, etc.) are clear and match the details on your Shopify account.
  3. Resubmit these documents and wait for confirmation.

Step 3: Confirm with Your Bank

  1. Contact your bank to ensure they have not flagged any issues with your account that could cause verification delays.
  2. Confirm that your bank allows automatic deposits and is not blocking Shopify payments in any way.
  3. Request your bank to expedite the verification if possible.

Step 4: Check for Shopify Issues or Updates

  1. Visit the Shopify Status Page to check for any ongoing technical issues affecting payouts.
  2. Ensure your Shopify store is up to date with the latest updates, as this can sometimes resolve technical issues.

Step 5: Adjust Store Settings for Your Region

  1. Verify if there are any additional requirements for your region under Settings > Payments.
  2. Make sure you comply with any region-specific regulations or restrictions that may affect payout processing.

Step 6: Contact Shopify Support

  1. If you continue to face issues, contact Shopify Support. Provide them with all relevant details and documents to expedite the resolution process.
  2. Follow any additional steps or troubleshooting methods provided by support representatives.

Common Questions and Answers About Payout Confirmation

Here are some frequently asked questions related to payout confirmation issues on Shopify:

Q: How long does it take for Shopify to verify my bank account?

A: The verification process can take up to 48 hours. However, it may take longer if additional documents are required or if there are regional restrictions.

Q: What should I do if I receive a mismatch error with my bank details?

A: Double-check your bank details and ensure they exactly match the information on your bank statement. Update any incorrect details in your Shopify Admin under Settings > Payments.

Q: Can I use a personal bank account for Shopify payouts?

A: Yes, you can use a personal bank account. Just ensure that the personal information matches exactly with the records at your bank to avoid confirmation issues.

Q: What documents might Shopify request for verification?

A: Shopify may request documents such as a government-issued ID, business license, utility bill, or bank statement to verify your identity and banking details.

Q: Are there fees associated with payout confirmation?

A: Generally, there are no fees specifically for payout confirmation. However, your bank may charge fees for receiving certain types of transfers or for currency conversions.

Q: What should I do if my region has specific payment restrictions?

A: Check Shopify's documentation for your region and ensure you comply with any specific requirements or restrictions. Contact Shopify Support for further assistance if needed.


Setting up your payouts confirmation on Shopify is a crucial step to ensure you receive payments smoothly. By following this detailed guide and understanding the common causes of errors, you can effectively troubleshoot and resolve any payout confirmation issues you encounter. If all else fails, don't hesitate to reach out to Shopify Support for expert assistance. Happy selling!