How to Disable Cash on Delivery for International Orders on Shopify

Hello, I am not sure why but by default my Shopify site has a button "Order now - cash on delivery" under the add to cart button. I want to be able to disable cash on delivery as many orders will be international. However, I cannot find a way to disable it without having to add yet another app. Thanks, Marcela

Reasons and Causes of the Problem

Understanding why certain features or buttons appear on your Shopify site without your explicit configuration is essential. In this case, the 'Order now - cash on delivery' button may be an added feature by a theme or app you installed which automatically included the option.

Guide to Disable Cash on Delivery for International Orders

To disable the cash on delivery option specifically for international orders on your Shopify site, follow these steps:

  1. Access Shopify Admin: Log in to your Shopify account and navigate to your admin dashboard.

  2. Theme Settings: Depending on your theme, locate the section where you can modify the appearance and functionalities of your store.

  3. Navigation: Look for the 'Payment Options' or 'Checkout Settings' section within your theme settings.

  4. Disable Cash on Delivery: Find the option related to cash on delivery and deselect or toggle off the setting for international orders specifically.

  5. Save Changes: Ensure to save the settings before exiting the theme editor.

By following these steps, you should be able to remove the 'Order now - cash on delivery' button from your checkout process for international orders.

Questions and Answers

Q: Can I disable cash on delivery for specific products only?

A: Unfortunately, Shopify does not provide a built-in feature to disable payment methods based on specific products. You may need to explore third-party apps or custom coding for such requirements.

Q: Will disabling cash on delivery affect other payment options?

A: Disabling the cash on delivery option will only impact the visibility of this specific payment method. Other payment options available on your store will remain unaffected.

Q: How can I test the changes to ensure cash on delivery is disabled for international orders?

A: After making the changes in your theme settings, you can perform test orders with international addresses to verify that the 'Order now - cash on delivery' button no longer appears.

In conclusion, understanding the root cause of unexpected features on your Shopify site is crucial for optimal management of your eCommerce platform. By following the provided guide and addressing the potential questions, you can successfully disable the cash on delivery option for international orders and streamline your checkout process.